TERMS & CONDITIONS
CONDITIONS OF SALE
TERMS & CONDITIONS OF SALE
The Holder agrees not to transmit, distribute, or sell (or aid in transmitting, distributing, or selling) any description, account, picture, video, audio or other form of reproduction of the event or any surrounding activities (in whole or in part) for which this ticket is issued (the “Event”). This ticket may not be used for any form of commercial or trade purposes, including, but not limited to, advertising, promotions, contests, or sweepstakes without the express written consent of H-E-B Park’s operator and/or its affiliates (“H-E-B Park”).
Breach of any of the terms of this license, or the refunding to the Holder of the printed purchase price of this ticket, shall automatically terminate any rights that the Holder may have hereunder, shall render illegal and unauthorized the Holder’s use of the ticket for any purpose, and shall authorize H-E-B Park to withdraw the ticket, refuse admission to the arena or eject the Holder from the arena. H-E-B Park may refuse admission to, or eject, any Holder, without refund, who is deemed to be disorderly or who fails to comply with the terms of this license or any and all security measures. Breach of any of the terms of this license shall also subject the Holder to all legal remedies available to H-E-B Park. Except through the H-E-B Park’s authorized electronic secondary marketplace, Resale or attempted resale at a price higher than that printed herein is grounds for seizure or cancellation without refund or other compensation. Except as otherwise specifically provided by H-E-B Parka, it is unlawful to copy or otherwise reproduce this ticket.
The Holder grants permission to H-E-B Park (and its licensees and agents) to use, reproduce, modify, display, and publish, without further authorization or compensation, the Holder’s image, likeness, actions and statements captured at the Event in any media now existing or developed hereafter.
THE HOLDER OF THIS TICKET VOLUNTARILY ASSUMES ALL RISK AND DANGER OF PERSONAL INJURY (INCLUDING DEATH) AND ALL HAZARDS ARISING FROM, OR RELATED IN ANY WAY TO, THE EVENT, WHETHER OCCURRING PRIOR TO, DURING OR AFTER THE EVENT HOWSOEVER CAUSED AND WHETHER BY NEGLIGENCE OR OTHERWISE. THE HOLDER AGREES THAT H-E-B Park (AND ITS AGENTS, OFFICERS, DIRECTORS, OWNERS AND EMPLOYEES) IS NOT LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES.
Opening acts or attractions sometimes tour with headlining performers for certain concerts or shows. H-E-B Park is not always informed of the identity or nature of any such opening acts or attractions. Opening acts or attractions for a particular concert or show may be added, changed or canceled at any time without notice and the Holder of this Ticket will not be entitled to any refund or other reimbursement in connection with any such addition, change or cancellation.
All sales are final. The Holder should treat this ticket as a regular ticket and keep it in a safe place at all times. H-E-B Park is not responsible for any loss or inconvenience caused by any unauthorized duplication of this ticket. In the event duplicate copies of this ticket are presented, H-E-B Park reserves the right to refuse entry to the Event for all ticket holders. This ticket cannot be replaced if lost, stolen or destroyed. Lost, stolen, counterfeit or otherwise unlawfully duplicated tickets, or those offered for resale at an unlawful premium, or on an unauthorized electronic secondary marketplace may not be honored. THE EVENT MAY BE SUBJECT TO CANCELLATION AND THE DATE AND TIME OF THE EVENT ARE SUBJECT TO CHANGE. If the Event is rescheduled, this ticket may only be exchanged pursuant to procedures established by H-E-B Park.
If the Holder used H-E-B Park’s authorized electronic secondary marketplace, AXS ID, to purchase the right to enter the Event (the “Right”), the Holder will be required to present a form of electronic identification (e.g., credit card or driver’s license, in each case so long as the Holder’s name is imprinted on the form of identification) in order to be admitted entry into H-E-B Park The Holder’s card will be swiped by an authorized personnel using a handheld device. Please note that the Holder (as the holder of the verified identification) will be required to enter with Holder’s guests at the time of the identification verification (they will not be admitted entry separate from the Holder).
If the Event is canceled (and not rescheduled), the Holder shall be refunded any and all amounts received by H-E-B Park from the Holder (specifically, the face value of the ticket and any related fees and taxes).
In addition, if the Holder used AXS ID authorized to purchase the “Right” , AXS ID shall charge the seller’s account balance and/or credit card an amount equal to the amount received by the seller in excess of the face value of the Right and remit to the Holder the final proceeds from such charge. The time of remittance for any refunds will depend on a number of factors but AXS ID and H-E-B Park will work diligently to insure payment as soon as practical or able.
COMMENTS, QUESTIONS, SUGGESTIONS
We will always strive to meet the needs of our patrons with disabilities when visiting H-E-B Park. In our quest to continually improve accessibility, we ask that you contact us with your comments, questions and/or suggestions by emailing